Media Release:

Dell is introducing five Dell Pro Headsets — three wireless and two wired — across premium, mainstream and essential tiers.

Every model uses an AI-based noise-cancelling microphone trained on more than 500 million voice samples and the Dell Pro 7 & 5 wireless series feature Adaptive Active Noise Cancellation that re-tunes over 1,000 times per second, keeping the speaker’s voice clear in any environment.

Dell Device Management Console gives IT teams one place to deploy, configure, update and troubleshoot the portfolio.

Clear communication should not depend on where someone takes a call. Yet in open workspaces, background noise and distractions make conversations harder to hear, meetings less productive, and professionals repeat themselves more often. For IT teams, managing devices across users and locations only adds to the complexity. Today, Dell addresses those challenges with five new Dell Pro Headsets:

• Dell Pro 7 Wireless ANC Headset (WL727)
• Dell Pro 5 Wireless ANC Headset (WL527)
• Dell Pro 3 Wireless ANC Headset (WL327)
• Dell Pro 5 Wired ANC Headset (WH527)
• Dell Pro 3 Wired Headset (WH327)

The portfolio brings advanced audio, longer battery life, replaceable components, and centralised management to more price tiers. Highly valued features now extend across more of the portfolio, while the flagship meaningfully moves ahead. Active Noise Cancelling (ANC) now reaches the entire wireless line, including Pro 3 for the first time. Adaptive ANC is available on Pro 7 and Pro 5 wireless models, while Hybrid ANC comes to the Pro 5 wired model. With that floor raised, the Pro 7 moves further ahead with AI Conversation Focus, Hi-Res Audio, and a 10-microphone system.

Five headsets for different ways of working

Model	Who it’s for	What it delivers
Dell Pro 7 Wireless ANC Headset (WL727)	Leaders and professionals who demand the best audio experience in any environment	Stays clear in changing or noisy environments, lets you hold side conversations without removing the headset, and outlasts the longest workdays with up to 115 hours of battery life1
Dell Pro 5 Wireless ANC Headset (WL527)	Hybrid professionals moving between shared spaces and working across multiple devices	Switches seamlessly between laptop and phone, cancels noise adaptively, and delivers up to 95 hours of battery life2
Dell Pro 3 Wireless ANC Headset (WL327)	Everyday users who need wireless freedom and clear audio	Brings active noise cancellation to an accessible price point, with up to 75 hours of battery life3 and wireless flexibility across devices
Dell Pro 5 Wired ANC Headset (WH527)	Desk-based professionals who want advanced noise cancellation without managing battery life	Delivers hybrid active noise cancellation and clear voice quality through reliable plug-and-play USB-C connectivity
Dell Pro 3 Wired Headset (WH327)	Desk-based everyday users and large-scale deployments that need reliable audio at scale	Provides clear, consistent audio through simple plug-and-play connectivity. Easy to deploy, easy to manage, and built to last

Hear and be heard, in any environment

Every model carries an AI-based noise-cancelling microphone with beam-forming technology, trained on more than 500 million voice samples. On-device deep neural network processing detects background noise in real time while preserving the speaker’s natural voice. Super Wideband Audio extends the talk-mode frequency range to 100 Hz–14 kHz, making speech clearer and reducing listening fatigue across long days and global teams.

On the WL727 and WL527, Adaptive Active Noise Cancellation re-tunes more than 1,000 times per second, tracking a changing environment rather than locking to a fixed profile. Smart wear detection pauses music or mutes calls when the headset is removed.

The flagship WL727 goes further with AI Conversation Focus which keeps noise cancellation active while allowing nearby speech to pass through. Users can even hold a brief side conversation without removing the headset. The WL727 also offers Hi-Res Audio for more detailed music and media playback.

All five models are certified for Microsoft Teams, including the Open Office specification, and Zoom. The wired models also carry Works with Chromebook certification.

Comfort and components built to last.

Every model is designed for long-lasting comfort, with lightweight construction, an adjustable leatherette headband, and memory-foam cushions that help reduce fatigue during extended wear. Across the portfolio, Dell refined fit, comfort, and accessibility through details such as optimised pressure distribution and distinctive tactile controls on wireless models, creating a more intuitive experience throughout the workday.

Wireless models feature user-replaceable batteries, and all models support replaceable ear cushions. A worn cushion or a depleted battery is typically what retires a headset prematurely. Replacing those components extends product life, reduces waste, and keeps professionals productive longer.  All models ship in FSC-certified packaging. Replacement batteries and ear cushions are sold separately.

Flexible connectivity.

The wireless models support Bluetooth 6.0, a wireless dongle and USB audio. The WL727 also adds a 3.5mm connection for greater flexibility. Each wireless model can pair with up to eight devices and maintain two active connections. Users can switch between a PC and phone without re-pairing it with the headset. The wired models offer plug-and-play USB-C connectivity and include a USB-C to USB-A adapter

One console. Your entire Dell fleet

Every model connects to Dell Device Management Console. IT teams can deploy headsets, configure settings, update firmware and troubleshoot devices through the same console used for supported Dell devices. Dell Display and Peripheral Manager provides desktop-level audio personalisation. Wireless models also support the Dell Audio mobile app for adjustments on the move. Every model is backed by a 3-year Limited Hardware Warranty with Advanced Exchange.

From the open-plan floor to the executive suite, the Dell Pro Headset portfolio gives professionals the confidence of being heard and gives IT one less system to manage separately.

Availability

Available Now:  

• Dell Pro 3 Wired Headset (WH327)
• Dell Pro 5 Wired ANC Headset (WH527)

Available later this month:

• Dell Pro 3 Wireless ANC Headset (WL327)
• Dell Pro 5 Wireless ANC Headset (WL527)

Available February 4, 2027:

• Dell Pro 7 Wireless ANC Headset (WL727)